1. Overview
This page summarizes how refunds and cancellations work for Blade Agent AI plans. It works together with, and does not replace, our Terms of Service; if the two ever conflict, the Terms of Service control.
2. No Setup Fee
Starter and Growth plans have no one time setup or onboarding fee. You only pay the recurring subscription fee for your selected plan and billing period.
3. Subscription Billing
- You can choose monthly or annual billing at signup. Annual billing saves 20% against the monthly rate and is charged as a single upfront payment.
- Subscriptions renew automatically at the end of each billing period until you cancel.
- You can cancel through the secure subscription management link provided by Paddle after purchase, or by emailing us. Cancellation takes effect at the end of your current billing period.
- We do not provide partial period refunds, monthly or annual, for the billing period already in progress when you cancel.
This subscription automatically renews at the then current rate for your selected billing period. You may cancel through the secure subscription management link provided by Paddle after purchase, or by emailing us; cancellation takes effect at the end of the current billing period.
4. Enterprise Plans
Enterprise engagements are scoped and priced individually through a signed Statement of Work, so refund terms for Enterprise are set in that agreement rather than on this page.
5. How to Request a Refund or Cancel
Email info@bladeagentai.com with your agency name and the plan you're on. We aim to confirm cancellations and process any eligible refund within 5 business days.
6. Questions
If anything here is unclear, reach out to info@bladeagentai.com before you subscribe and we're glad to walk through it.